TELVA offers comprehensive integration services in collaboration with its partners.
Telva provides experienced project management and personnel for both large and small projects. We understand the needs of our clientele and are familiar with most domestic and international operators. We deliver an up-to-date overview of the project’s status and consistently complete them on time.
Services
Customising
Together with our partner network, we can implement a product and service tailored to customer needs.
Manufacturing
We manage the manufacturing process of demanding products.
Assembly
The products we design and manufacture are assembled in our production according to the requirements.
Warranty
We comply with the Technical Trade Union’s general sales conditions: TK General 2010. We comply with the equipment manufacturer’s general sales / warranty conditions. The devices we import have varying warranty conditions depending on the manufacturer. Any warranty repairs must, without exception, be agreed with a Telva representative before starting the repair.
Testing
We take responsibility for agreed tests and document the results for the customer to view.
Training
Our trainer plans a suitable training for the customer and is responsible for the transfer of know-how to the customer.
Service
We maintain systems according to life cycle plans. We are also responsible for recycling the systems at the end of their life cycle.
Spareparts
Most of the spare parts needed for our systems can be found in our warehouse for immediate delivery. By using original spare parts, you ensure that your device works exactly the way the device manufacturer intended it to work.
Technical support
Our staff manages the technical features of our portfolio.